Privacy Policy

At Grippii (“we”, “us”, or “our”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Grippii is an online retailer of grip socks and related products.

Contact Email: Theteam@grippii.co.uk

If you have any questions about this Privacy Policy or how we process your personal data, please contact us using the email address above.

2. Information We Collect

We may collect the following types of information:

Information You Provide

When you place an order, create an account, subscribe to marketing communications, or contact us, we may collect:

  • Full name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Payment details (processed securely by our payment providers)
  • Order history
  • Any information you provide when contacting customer support

Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address
  • Device and browser information
  • Website usage data
  • Cookies and similar tracking technologies
  • Referral sources and browsing behaviour

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders
  • Deliver products and services
  • Manage your account
  • Respond to enquiries and customer service requests
  • Send order confirmations and updates
  • Improve our website, products, and customer experience
  • Detect and prevent fraud or misuse
  • Comply with legal obligations
  • Send marketing communications where you have provided consent

4. Marketing Communications

If you choose to subscribe to our marketing emails, we may send you updates about:

  • New product launches
  • Promotions and special offers
  • Company news
  • Exclusive discounts and events

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us.

We will not send marketing emails if you have not opted in where consent is required by law.

5. Shopify

Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products online.

Shopify may collect and process personal information on our behalf to facilitate payments, website functionality, security, and order management.

For more information, please review Shopify’s privacy practices through their official website.

6. Payments

Payments are processed securely through trusted third-party payment providers. We do not store your full payment card details on our servers.

Payment providers process your information in accordance with their own privacy policies and security standards.

7. Sharing Your Information

We may share your personal information with trusted third parties where necessary, including:

  • Shipping and delivery providers
  • Payment processors
  • Shopify and related ecommerce services
  • Email marketing providers
  • Analytics and website performance providers
  • Professional advisers where required
  • Regulatory or legal authorities when required by law

We do not sell your personal information to third parties.

8. International Transfers

As we sell to customers in both the United Kingdom and the European Union, your personal information may be processed in countries outside your home jurisdiction.

Where personal data is transferred internationally, we take appropriate measures to ensure it remains protected in accordance with applicable data protection laws.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality
  • Remember customer preferences
  • Analyse website traffic
  • Improve website performance
  • Support marketing and advertising activities

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

10. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil orders
  • Provide customer support
  • Meet legal, accounting, and tax obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it will be securely deleted or anonymised.

11. Your Rights

Depending on your location, including under UK GDPR and EU GDPR, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict or object to processing
  • Withdraw consent where processing is based on consent
  • Request transfer of your information to another provider
  • Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at Theteam@grippii.co.uk.

12. Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

13. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can remove the information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Grippii
Email: Theteam@grippii.co.uk

Last Updated: 17 June 2026